Services

 

Registration

We have a our own pharmaceutical team which is responsible for the clarification of all legal issues, such as the registration of pharmaceuticals, checking products in accordance with the Cosmetics Regulation and the registration of nutritional supplements. Our services also include certificates of free sale and checking health-related information.

  • registration of pharmaceuticals
  • approval of homeopathic pharmaceuticals
  • registration of nutritional supplements
  • the checking of various compounds in accordance with the Cosmetic Regulation
  • Clarification of health related information
  • certificates of free sales
   
     


 

Marketing

There can be no successful sales without marketing. We have been carrying out successful pharmacy marketing for over 11 years.

This includes, but is not limited to:

  • integrated marketing concepts
  • advertisement design and implementation
  • advertisements in end consumer and pharmaceutical periodicals and magazines
  • display and POS advertising material
  • use of decorative poster and decoration companies
  • promotions by mail
   
     


 

Warehouse / Logistics

Our modern and newly-equipped pharmaceuticals warehouse specializes in pharmacy products in every respect. Our ERP system guarantees processes, shipment tracking and a 24-hour delivery service.

  • fast delivery service
  • warehousing
  • commissioning
  • packaging
  • invoicing
  • collection of receivables
  • shipment tracking
  • management of return deliveries
   
     



Invoicing

Although the companies ECA-Medical and Aponova Pharma cooperate with a number of distribution partners, customers will receive a maximum of 2 invoices as everything is sent directly from our own warehouse.

   
     


 

Support by telephone

Our professionally-trained and competent support team are available to provide our distribution partners with telephone support on an extensive range of issues.

  • order acceptance
  • expert information and advice
  • all customer requests are managed immediately
  • sale of promotional items
  • surveys
   
     


 

Pharmaceutical Trade Fairs

Pharmaceutical trade fairs, such as Austropharm, are particularly suitable for new products or for updated compounds and promotional items which are already on the market.

  • high degree of attention thanks to the attractive environment
  • competent expert advice from field sales
  • consultation corner for active sales conversations
  • special decoration and presentation concepts
  • model and sample distribution
  • drink and tasting promotions
  • entertainment program with events such as raffles and tombolas, etc.